Plenty of studies examine this phenomenon. While listening is the core of most of our communications—the average adult listens nearly twice as much as he or she talks—most people stink at it.
Let’s be clear that it is not impossible to thrive in an environment that is less than optimal in terms of culture. BUT, and this is a big BUT; it’s so so much harder to have to swim against the grain of the organisation, its culture and all that it encourages and supports.
I am speaking at an event later this week; on leading through change. It’s a great topic — a timely and timeless one; as change will
Does Trust Cost You Money? Stephen Covey is a big fan of trust — he’s written the famous book “The Speed of Trust” and believes that far
She is part of the largest single trade occupation in Australia – one that employs just 1.3% women! And she took a 50% pay cut
Can you dismiss an employee for non attendance? There’s an agony aunt column that answers workplace relations questions that is causing a bit of a
Today I am very pleased to be interviewing Anna Ross-Adjie, Human Resources Manager for Peet. I first met Anna four years ago as fellow judge
Six tips to an extraordinary culture Every so often you read an article that sums up pretty much everything you believe about a subject.
Want a way to increase customer service and employee engagement? I love this article on letting go. Rob Markey tells the story of how Jim
I know that I am onto something when you’re explaining a tool and the person that is being debriefed, leans back, gets a bit of
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TTC acknowledges the traditional custodians throughout Western Australia and their continuing connection to the beautiful land, waters and community on which we work and live. We pay our respects to all members of Aboriginal communities and their cultures, and acknowledge the wisdom of Elders both past, present and emerging.
