On the blog

When we believe we’re the sole architects of our success, we tend to be ruder, more selfish, and more likely to interrupt others. This is especially true in the face of setbacks and criticism.
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That by showing genuine empathy, you usually make life easier for yourself. You can get to the nub of the issue quicker. You can generally reduce unnecessary conflict. Solutions that may not have been immediately apparent become more obvious.
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It's a simple enough question, with an answer that we can probably all relate to. You know how it feels when someone is rude to you, whether that is in the workplace or more broadly in life.
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By spread, I mean that we take on the emotions of other people. So Negative Nellie leaves a trail that then "infects" her workmates. The boss casts a pall all over the office, almost like a sneeze.
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We often think that being better at something means a total overhaul of what we are doing. But in reality - a tweak here or there is often enough to change the trajectory for the better.
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Chances are, when you start looking, there has been progress or movement forward. Even if that movement is that you have managed work, life, family and other commitments and made it out the other end.
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Christmas parties should be fun for all. They should be a celebration of the end of a year, and of all the (hopefully) hard work that has gone before. 
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These team adventures are done completely in isolation of real life. They're the brainwave of the poor sucker who is in charge of organising an event. They seem fun, and get the team out of the office for the day, but....
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Because we are trying to do so much, things are packed in back to back. Leaving no time for traffic jams, or appointments that run late, or any of the myriad of things that happen in daily life. Things that can have a cumulative impact on the day running smoothly.
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Perfectionism isn’t just having a preference for high standards – it’s being dogged about not accepting anything less than perfection which can be debilitating.
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Picking up the phone works if the relationship matters, or if it might matter in the future. Or where your reputation as a supplier or employer matters. 
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In some cases, the person causing the conflict is just not pleasant. And will go out of their way to cause conflict. It is much rarer, but if you have someone who intent on wrecking havoc, it's a deeper conversation about whether that person is a good match for the organisation. And if the organisation has no intention of resolving it, then it is a question for you as to whether the organisation is a good fit for you.
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No one really wants to see either end of the spectrum of office romance .. That is, the loved up version or the sighing deeply and slamming door version. Keep your social life and your romantic life outside work. This includes when you are out of work but still at work functions.
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You can do this with any sort of change. You can also use language that reflects your belief around the sort of person you want to be.. "I am so the sort of person who drinks a lot of coffee, and so takes a keep cup wherever I can."
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The simple answer is performance. Our research has repeatedly shown a concrete link between having a best friend at work and the amount of effort employees expend in their job.
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Not only did 68% of CEOs say that they were not fully prepared for the job, but the areas of difficulty were all related to "soft" skills.
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Conflict is one of the things that adults don't do well. These tips, albeit created for kids would make an immediate difference in many a workplace conflict.
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And what about the fact that a conversation is a two way engagement. If its boring - then both parties have a role to play in that.
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It's like a fleeting dream, that at the time felt so very significant; upon waking, you are just left with a whiff of something important that you've missed.
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So, what are these things that will improve your leadership and give you a more productive team?
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It's the age old issue- the head office gets all the cool perks, whilst the satellite offices feel like they're left with the remnants (if they receive anything at all). It is hard. How do you build and create belonging amongst teams that work remotely.
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