When process trumps customer experience
I was fortunate enough to stay at a fancy hotel last week with my daughter and her friend. It was a treat a long time
I was fortunate enough to stay at a fancy hotel last week with my daughter and her friend. It was a treat a long time
Chances are, when you start looking, there has been progress or movement forward. Even if that movement is that you have managed work, life, family and other commitments and made it out the other end.
Christmas parties should be fun for all. They should be a celebration of the end of a year, and of all the (hopefully) hard work that has gone before.
These team adventures are done completely in isolation of real life. They’re the brainwave of the poor sucker who is in charge of organising an event. They seem fun, and get the team out of the office for the day, but….
Because we are trying to do so much, things are packed in back to back. Leaving no time for traffic jams, or appointments that run late, or any of the myriad of things that happen in daily life. Things that can have a cumulative impact on the day running smoothly.
Perfectionism isn’t just having a preference for high standards – it’s being dogged about not accepting anything less than perfection which can be debilitating.
Picking up the phone works if the relationship matters, or if it might matter in the future. Or where your reputation as a supplier or employer matters.
In some cases, the person causing the conflict is just not pleasant. And will go out of their way to cause conflict. It is much rarer, but if you have someone who intent on wrecking havoc, it’s a deeper conversation about whether that person is a good match for the organisation. And if the organisation has no intention of resolving it, then it is a question for you as to whether the organisation is a good fit for you.
No one really wants to see either end of the spectrum of office romance .. That is, the loved up version or the sighing deeply and slamming door version. Keep your social life and your romantic life outside work. This includes when you are out of work but still at work functions.
You can do this with any sort of change. You can also use language that reflects your belief around the sort of person you want to be.. “I am so the sort of person who drinks a lot of coffee, and so takes a keep cup wherever I can.”
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