There is something lovely about being able to draw a line in the sand, reset and start again. Of course you can do this at any time during the year, but there’s something special about the down time of the Christmas period that lends itself to a bit of introspection and reflection.
There is a significant body of research on this.. it works! The being clear on your goals/dreams, the public accountability and most importantly – the acknowledgement and celebration of the journey and progress.
But increasingly, there’s an economic imperative for organisations. Beyond the loss of talent, and the significant loss of productivity whilst these claims wend their way through an organisation, there’s the broader impact on brand. Increasingly boards and executive teams are coming under scrutiny from investors and shareholders – who are looking for positive and strong leadership.
If there is ANY chance of an email being misinterpreted. If the content is sensitive. Or if the receiver is time poor and likely to skim read .. Ask yourself – what’s the purpose of putting this in writing? Is it to avoid the conversation? Perhaps to protect myself in case something comes back to bite me?
So, if you’re thinking about coaching for you or your team, it pays to have a few coffees first. There are so many different styles, personalities and approaches available. Without doubt, there will be a best fit.
The communication process doesn’t need to be onerous. It doesn’t need to involve large town halls and full on presentations (although of course there is a place for those). It just needs to be regular, on message and provide employees the information they need.
But more fundamental than that, trust is basis of how we decide how we are going to interact with each and every person. It’s a decision we make about each and every person every day.
Often (always?) there are examples of failures and disasters along the way. It’s not about not failing – but what they have done with that failure.
Sometimes hard things do resolve themselves without any other intervention. A huge sigh of relief and life goes on.But usually they have become hard for a reason, and time/ignoring it doesn’t usually make them any less hard.
Exactly when we want to turn away and change the topic, or just end the conversation, or counter, as you say, we also have the opportunity to ask what else we need to know to fully understand the other person’s perspective.
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TTC acknowledges the traditional custodians throughout Western Australia and their continuing connection to the beautiful land, waters and community on which we work and live. We pay our respects to all members of Aboriginal communities and their cultures, and acknowledge the wisdom of Elders both past, present and emerging.
